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Author Archives: Aneta

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(Русский) Мысли о сервисе. Сколько WOW моментов у вас было в жизни?

СтатьиBy AnetaThursday November 21st, 2019Leave a comment

Sorry, this entry is only available in Russian.

(Русский) Мысли о сервисе.В повышение качества сервиса (опыт клиента) или повышение продаж?

СтатьиBy AnetaThursday November 21st, 2019Leave a comment

Sorry, this entry is only available in Russian.

NEW PROGRAM “SERVICE LEADERSHIP in VUCA-WORLD” FROM ANETA KOROBKINA

By AnetaSaturday November 16th, 2019Leave a comment

“A leader is one who knows the way, goes the way and shows the way.” John Maxwell   Today’s reality is often called the VUCA world, that is, volatile, uncertain, complex and ambiguous. For business players in order to stay one step ahead of its competitors and lead in providing first-class service, Aneta has created…

ANETA KOROBKINA GAVE THE ITERVIEW TO THE CRIMEA 24 TV CHANNEL

By AnetaFriday November 1st, 2019Leave a comment

On October 29-30, Crimea hosted the next Open Crimea tourism forum, which brought together industry professionals not only from Crimea, but also from other regions of Russia. Aneta Korobkina acted as a speaker at this forum, and before the presentation she gave an interview for the Crimean television channel 24 about what opportunities for tourism…

ANETA KOROBKINA TOOK PART IN OPEN INNOVATIONS FORUM

By AnetaFriday November 1st, 2019Leave a comment

On October 21-23, the Forum of Open Innovations was held in Moscow, which was visited by Aneta Korobkina. The Open Innovations Forum is a key international platform for discussing global technology trends, sharing experiences and presenting the latest solutions. For the third year in a row, the Forum takes place on the territory of the…

ANETA KOROBKINA’S PERFORMANCE WEEK: MIOFF and HOTEL BUSINESS FORUM

By AnetaSunday October 27th, 2019Leave a comment

From November 4 to 8, Aneta Korobkina will take part as a speaker at two key events: the Russian Fitness Week and the All-Russian Hoteliers Forum. MIOFF – Russian Fitness Week, November 4-8: Aneta Korobkina will perform as Keynote Speaker on the topic “Service through Leadership” on November 7 at 10:00 – Why are we…

ANETA KOROBKINA TOOK PART IN HOTEL BUSINESS FORUM

By AnetaSaturday October 19th, 2019Leave a comment

For the 6th time, Hotel Business Forum has opened its doors to hoteliers from all over the country and abroad. Each year, the team of speakers presents for discussion the most relevant topics, disassembles problem cases, and also provides invaluable knowledge that each participant will take with him. Within the framework of the forum in…

(Русский) Мысли о сервисе. Сервисный календарь

СтатьиBy AnetaThursday September 19th, 2019Leave a comment

Мысли о сервисе. Несоответствие заявленных слов и реальности

СтатьиBy AnetaThursday September 19th, 2019Leave a comment

(Русский) Мысли о сервисе…. «Каждый клиент ищет своё»

СтатьиBy AnetaThursday September 19th, 2019Leave a comment
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