Aneta Korobkina taught service leadership in the VUCA world for the Porto Mare hotel

The best family hotel in Russia, Porto Mare, in January 2020, invited Aneta as a trainer in teaching service leadership in the VUCA world. This is a new training
program developed by Aneta, which is aimed at developing and improving the quality of services and services. As part of a two-day training program, the team got
acquainted with the definition of the VUCA world, acquired skills and knowledge that are relevant not only today, but also set the trend for a better understanding
of their customers in the future. First-class service is the actions of leaders. Companies in which the best service is a priority, each is responsible for creating an exceptional customer experience, and not just following the procedures and rules. Leaders who put the customer at the center are constantly looking for ways to make interaction with the company more convenient and enjoyable.
The team of Aneta Korobkina wishes the Porto Mare Hotel team to conquer the new Olympus in the hotel industry and move forward!