Expert reviews on Aneta Korobkina’s book “Awesome! The rules of the wow service, as the world leaders did ”

We are glad to present you a new review of the book by Aneta Korobkina from the expert of service strategies and the service guru – John Tschohl:
“Aneta’s new book is a real discovery for everyone in the Russian market. The book covers all the components necessary to become a service leader. Share this book with your team and hone the principles that Aneta talks about. She is on fire and shares with readers her vision of what it means to be a service leader. Great book. ”

John Tschohl

President, Service Quality Institute

Author of First-Class Service as a Competitive Advantage