Why do people need knowledge about the brain? In the work with customer focus, we can say that the more work on understanding why people do what they do, how they make decisions, their habits, emotions, how people learn and what they use from the knowledge they have, the better it is to understand yourself and other people.
Why does business need brain knowledge?
At the training, Aneta shared information on how knowledge about the brain will help improve customer service, including how to become the best for the client!
Joseph O ’Connor emphasized during the training,“ If you understand that emotions and thinking influence behavior and outcome, then you start to think differently. ”