Public Speaking

I love to work with the audience, to inspire and to motivate. Public speeches may last from 15 minutes (a keynote speech) up to two hours.
I prepare each public speech individually, based on specific requests, so that every participant leaves an event with fresh ideas, insights, and food for thought. I work with different formats:

  • General meetings
  • Corporate meetings
  • Internal conferences and forums
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What Can Be Achieved With a Speech?

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Increase employee motivation and explore a new work vision

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Show new trends in service industries and how to implement them

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Raise awareness of the importance of service quality

Main Topics of Public Speeches

  • Art and service philosophy.
  • How to create a service culture from scratch.
  • First-class service in an era of constant change.
  • Mission critical: service transformation.
  • Service with love and kindness.
  • The process of continuous improvement of the service: from a follow-up strategy.
  • How artificial intelligence will affect service in the future.
  • How leadership in a company affects the level of service.
  • Do we really listen to our customers?
  • What you can learn from global companies.
  • Customer service vs customer experience.
  • First-class service on social networks.
  • Golden leadership lessons.

As a speaker/moderator I have participated in the following events:

  • Russian Hospitality Awards, 2015, 2016,2017,2018 (Judge)
  • Welcome to Georgia Tourism Awards, 2016, 2018 (Judge)
  • Perfect SPA Awards, 2017,218 (Judge)
  • HoReCa Interregional Forum, Crimea, 2019
  • Geropharm Cycle Conference, Moscow 2018
  • AmeriaBank, Yerevan, 2018
  • Business Hospitality Forum, Minsk 2018
  • Hospitality and Tourism Conference, Tbilisi, 2018
  • HBF (Hotel Business Forum), Moscow, Russia 2014, 2015, 2016, 2017,2018
  • SIFT — International Touristic Forum, Sochi, 2017,2018
  • HR Conference for “Restaurant Vedomosti”, Moscow 2018
  • Business Forum «Our business. Hotel» Yekaterinburg/Nizhniy Novgorod/Kazan/Samara 2017,2018
  • International Congress for Welness and SPA SWIC, 2017, 2018
  • HoReCa RetailTech Event, Belarus 2016
  • Intourmarket, Russia 2016
  • MITT Hotel Summit, Moscow, Russia 2015,2017
  • Talent Management Forum, Moscow, Russia 2016
  • PIR Hotel Expo, Moscow, Russia 2014, 2015,2016,2017
  • International Hospitality Industry Forum, St.
  • Petersburg/Yekaterinburg/Moscow 2015, 2016,2017
  • PIR Restaurant Expo, Moscow, Russia 2015
  • HIF (Hospitality Industry Forum) Ukraine 2014
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Why You Should Contact Me?

Speaker’s charming accent and charisma
International background and knowledge of modern trends
Life and work experience in 7 countries

Public Speaking Requests

If you wish to discuss public speaking activities for your event, please contact me at +7 965 139 4676 or fill in the form. I will get in touch with you shortly.



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